TERMS & conditions

GENERAL TERMS AND CONDITIONS FOR ELECTRA SOMOS

Last updated: 31/7/26

1) GENERAL

a) These general terms and conditions (“T&Cs”) are a contract between you (“you”, “your”, “yourself”) and Yasmin Hamid trading as Electra Somos ABN 91 802 330 899 (“Electra Somos”, “we”, “us”, “our”). If you are under the age of 18, a parent or guardian must read and agree to these T&Cs. A reference to “you”, “your”, “yourself” means you and your parent/guardian, as applicable.

b) These T&Cs apply when you:

i) Use our website;

ii) Create or use an account with us;

iii) Book, attend or participate in consultations, programs, education or other services we provide; or

iv) Otherwise engage us.

Please read them carefully together with any other rules or guidelines that are posted onto our website or otherwise notified to you from time to time.

Any definitions in these T&Cs also apply to our Privacy Policy and our Terms and Conditions of Sale.

2) WEBSITE USE

a) We grant you a non-exclusive, non-transferable licence to use our website at electrasomos.org in accordance with these T&Cs.

b) You acknowledge and agree that: we may, at any time in our sole discretion and without prior notice, alter, amend, interrupt, reschedule, modify, or cease the operation of all or any part or any feature of our website; and our website may not operate on a continuous basis, and may be unavailable from time to time (including for maintenance purposes).

c) You acknowledge that any jewellery, prop or other item depicted on the Website that is not expressly listed for sale is included for display purposes only and is not available for purchase.

3) YOUR RESPONSIBILITIES

a) You must be courteous and respective to our staff and guests at all times.

b) Any persons or entity using our website for the purpose of purchasing any services or products offered on it at any time must be at least 18 years of age.

c) To purchase products or training services, you may be required to register for an account.

d) When registering for an account, you must use your correct name and information.

e) You are responsible for maintaining the confidentiality of your password and login and you must not share your password or login with any other person.

f) You are responsible for all activities that occur under your password and login.

g) You must not use or attempt to use another person’s password or login to access any part of our website.

h) You must immediately notify us at of any unauthorised use of your password or login or any other breach or suspected breach of security of your account.

i) In using our website, you must:

i) Comply with all applicable laws and you must not use our website for any purpose that is unlawful or in breach of these T&Cs;

ii) Not alter or modify any part of our website;

iii) Not circumvent, disable, or otherwise interfere with security-related features of our website;

iv) take your own precautions to ensure that your process for accessing our website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system.

j) Our website is operated by us from Australia. The information on our website may not be appropriate or available for use in other jurisdictions. If you choose to access our website from a jurisdiction other than Australia, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.

k) Products that you purchase from us must be stored in a cool, dark place, out of sunlight and in an environment that is under 25 degrees Celsius. If you do not continuously store Products in this environment it may void any warranty that you may have with us.

l) You must ensure that the Products you purchase from us are not left in places that children may reach.

m) To prevent contamination of a Product, avoid touching any dropper on a Product

4) WHEN ENGAGING US

We provide health and wellness services, education and related support within the scope of our expertise.

a) When engaging us, we require you to:

i) be on time for your consultations;

ii) be courteous and respectful to our practitioners and staff, and clinic guests at all times;

iii) complete any intake and follow up documentation we require and provide accurate and complete information about yourself (or your child if you are a parent or legal guardian completing information on behalf of your child) and update that information as required, in particular ensure you advise us of all current medical conditions, any known allergies, food intolerances, any medications or supplements you are currently taking and any change in dosage during the period you receive products and services from us, if you are pregnant, breastfeeding or trying to conceive and anything else that may be relevant for us to know when providing Products and Services to you;

iv) comply with any health and safety rules and guidelines required by us from time to time;

v) deal with us in good faith;

vi) comply with all applicable laws and these T&Cs.

b) We may rely on the information you provide to us. You acknowledge that our ability to provide appropriate services or recommendations depends on the accuracy and completeness of the information you give us.

c) We may refuse, suspend or cease providing services to you where:

i) you fail to comply with these T&Cs;

ii) you behave in a disrespectful, unsafe or inappropriate manner;

iii) you fail to provide information reasonably required by us;

iv) we consider that continuing to provide services is not appropriate; or

v) there is a safety, legal or operational reason to do so

5) IMPORTANT HEALTH DISCLAIMER

a) You acknowledge that information that we provide to you is general in nature and does not take into account your personal circumstances. Your personal circumstances may significantly alter the effectiveness of any product or service that we may provide to you and we strongly recommend that you obtain your own, independent advice from a professional. Any information provided by us is not advice and must not be treat as such. Do not rely on this information as an alternative to medical advice.

b) You acknowledge that our Products and Services do not treat, cure or diagnose any condition, illness or disease that you may have. Our Products and Services may provide symptomatic relief.

c) Nothing in this disclaimer will limit or exclude any liability that may not be limited or excluded by applicable law.

d) Any information on this website is given within the scope of our expertise and is not a substitute for the consultation, diagnosis, and/or medical treatment of your doctor.

e) We expressly disclaim all responsibility and will have no liability for any damages, loss, injury, or liability whatsoever suffered by you or any third party because of your reliance on any information contained on our website.

f) If you have any specific questions or concerns about any medical matter, you should consult your doctor as soon as possible. If you think you may be suffering from any medical condition, you should seek immediate medical attention from your doctor. You are strongly advised not to delay seeking medical advice, disregard medical advice or discontinue medical treatment because of the information on our website.

g) Health and wellness results vary depending on your personal health situation, your environment and other factors. We do not make any representations or warranties as to results or outcomes as a result of using our Products and Services and/or following our advice or recommendations.

h) Some of the Products may contain ingredients that are derived directly from nuts or otherwise contain potential allergens or ingredients that you may react to (e.g. gluten, dairy etc). Some herbs or other ingredients may be contraindicated with certain conditions including during pregnancy. It is your responsibility to read through the ingredients list prior to purchase of the Product and to contact us if you are unsure whether a Product is right for you. If you buy a Product and have a reaction to it, please discontinue use and contact us.

i) You acknowledge that if you are pregnant, breastfeeding, or trying to conceive then certain Products and Services may affect you in different ways. It is you responsibility to proceed with care, consult your medical professional and take responsibility for your choices when engaging with our Products and Services. You acknowledge that our Products may contain alcohol as a preservative and will seek professional medical advice when engaging and using our Products and Services.

ii) You agree that we will not be held liable for allergic or adverse reactions and that we do not exchange or refund on the basis of allergic or adverse reactions to Products.

iii) You acknowledge that certain products may include alcohol as preservatives in small doses and, where applicable it is displayed on the label of that product.

iv) If our Products and Services fail to comply with the warranties set out in these T&Cs and where this is with respect to any goods and a warranty claim is made within the Warranty Period, our liability is limited to (at our sole discretion): (a) in the case of goods, replacing the goods or supplying equivalent goods; (b) in the case of services, supplying the services again or paying the cost of supplying the services again.

6) WARRANTIES

a) Nothing in these T&Cs excludes, restricts or modifies any terms and conditions or warranties that are imposed or implied by law. Limitations and exclusions are made only to the extent that we may legally do so.

b) You agree that if you breach these T&Cs, or any liabilities are incurred by us arising out of your use of the Products and Services, you will be responsible for the costs and expenses that we incur as a result of the breach, including reasonable legal fees (if applicable). We are not liable for any information, on our website or elsewhere, being inaccurate, incomplete or not up-to-date; any breach by you of these T&Cs; any misuse of the Products or Services or any breach of other laws by you.

c) Our website is provided on an “as is” basis. To the extent permitted by law, we do not warrant that the operation of our website will be secure, confidential, uninterrupted, or error-free and we exclude all representations and warranties (in each case, whether express or implied) in respect of the completeness, accuracy, reliability, suitability, or availability with respect to our website and the information contained on any part of our website for any purpose.

d) You will remain liable if someone else uses your account and/or personal information.

e) You will take all necessary action to defend and indemnify us and our directors, employees and agents against all costs, expenses and damages incurred in connection with any claim brought by a third party against us that arise from a breach by you of any of these T&Cs.

7) DISPUTE RESOLUTION

You agree to co-operate with us in the handling of disputes, complaints, investigations or litigation that arise as a result of your use of our Products and Services including disputes, complaints, investigations or litigation that arises out of or relates to incorrect information you have given us.

8) GOVERNING LAW

a) Our website is operated from New South Wales, Australia. we do not represent that our website, goods or services comply with the laws, standards or requirements of any country outside Australia unless we expressly agree in writing.

b) If we supply goods or services outside Australia, you are responsible for any import duties, taxes, customs clearance, permits, approvals and compliance with local laws and standards, unless we expressly agree otherwise in writing.

c) For international sales or freight, we may quote delivery or freight by reference to Incoterms or other agreed freight terms. Where Incoterms or other freight terms are stated in a quote, invoice or order confirmation, those terms apply to the extent they are not inconsistent with these T&Cs.

d) If we do not immediately enforce a right under these T&Cs, that does not mean we have waived that right.

e) If any part of these T&Cs is invalid, unenforceable or unlawful, that part is to be read down or severed to the extent necessary, and the rest of these T&Cs and Conditions continue to apply.

f) These T&Cs and any contract between you and us is governed by the laws of New South Wales, Australia.

g) If a party does not exercise a right or remedy fully or at a given time, the party may still exercise it later. A waiver by either party in respect of a breach of a provision of the T&Cs by the other party will not be deemed to be a waiver in respect of any other breach and the failure of a party to enforce at any time any of the provisions of the T&Cs will in no way be interpreted as a waiver of such provision.

h) Each party submits to the non-exclusive jurisdiction of the courts of New South Wales, Australia, subject to any law that cannot be excluded

9) ARTICLE/CONTENT DISCLAIMER

The information provided by Electra Somos is for personal or other non- commercial, educational purposes. It should not be considered medical or professional advice. We recommend consulting a qualified healthcare professional before taking or omitting any action based on this content. While the author uses best endeavours to provide accurate and true content, the author makes no guarantees or promises and assumes no liability regarding the accuracy, reliability or completeness of the information presented. The information, opinions, and recommend-ations provided are for general information only, and any reliance on this content is done at your own risk.

Any third-party materials or external content referenced in any wesbite /blog/article/video/social media post/handout from Electra Somos do not necessarily reflect the author’s opinion, standards or policies and the author assumes no liability for them.

10) USE OF ARTIFICIAL INTELLIGENCE

Limitation of liability. To the extent permitted by law, including the Australian Consumer Law, we are not liable for any loss, damage or claim arising from any errors, omissions or misrepresentations in AI generated notes; unauthorised access or data breaches affecting AI collected information beyond our reasonable control or any technological faults, failures, or disruptions related to AI systems. Nothing in this clause limits your rights under the Australian Consumer Law, including any guarantees that cannot be lawfully excluded.

This website/blog/article/video/social media post/handout and any other material from Electra Somos may contain content that has been partially generated or enhanced using artificial intelligence (AI) tools. While we strive to ensure originality and accuracy, AI-generated content may inadvertently resemble or include elements similar to copyrighted material. Any similarity to existing works is purely coincidental and unintentional. If you believe this content infringes on any intellectual property rights, please contact us immediately for review and remediation.

The author and publisher disclaim all liability for unintentional copyright breaches or any issues arising from AI-assisted content creation.

11) CONTACT DETAILS

Contact details for general enquiries or notices:

Yasmin Hamid

PO Box 310 Seaforth LPO

547 Sydney Road

Seaforth NSW 2092

12) OTHER POLICIES

A copy of our Terms & Conditions of Sale can be found at T & C's of Sale or by contacting us.

A copy of our Privacy Policy can be found at Privacy Policy or by contacting us.

DEFINITIONS

Definitions In these Terms:

ACL means the Australian Consumer Law Schedule of the Competition and Consumer Act 2010 (Cth).

Associate in relation to a Party, means the employees, officers, directors, contractors, and agents of that Party.

Business Day means a day other than a Saturday, Sunday, or a public holiday.

Consumer has the definition given to it in the ACL.

Corporations Act means the Corporations Act 2001 (Cth)..

Privacy Policy means our privacy policy set out on our website from time to time.

Products means products made available for purchase by us (whether in our clinic or online) and/or via third party health suppliers.

Services means any health and wellness services provided by us from time to time.

Website has the meaning given at the beginning of these T&Cs.

In these T&Cs, unless the context requires otherwise:

a. a word that is derived from a defined word has a corresponding meaning;

b. neither this agreement nor any part of it is to be construed against a party on the basis that the party or its lawyers were responsible for drafting it;

c. a reference to these T&Cs or any other agreement includes any variation, novation, supplementation or replacement of it;

d. headings are for convenience only;

e. the phrase include or similar phrases does not limit what else might be included;

f. a reference to any legislation or provision of legislation includes all amendments, consolidations or replacements and all regulations or instruments issued under it from time to time;

g. a reference to “law” means all laws in force from time to time;

h. a reference to dollars or $ is to an amount in Australian currency;

i. the singular includes the plural and vice versa;

j. in writing includes any modes of reproducing words in legible and non-transitory form including by email and other electronic means.

TERMS AND CONDITIONS OF SALE FOR ELECTRA SOMOS

Last updated: 31/7/26

1) GENERAL

a) These term and conditions of sale are in addition to to our general terms and conditions which can be found at General T & C's. These terms and conditions of sale are a contract between you (“you”, “your”, “yourself”) and Yasmin Hamid trading as Electra Somos ABN 91 802 330 899 (“Electra Somos”, “we”, “us”, “our”). If you are under the age of 18, a parent or guardian must read and agree to these terms and conditions of sale. A reference to “you”, “your”, “yourself” means you and your parent/guardian, as applicable. A reference to a term in these terms and conditions of sale has the same meaning as defined in our general terms and conditions.

b) These term and conditions of sale apply when you buy products and/or services from us. Please read them carefully together with any other rules or guidelines that are posted onto our website or otherwise notified to you from time to time.

2) DISCLAIMER & WARRANTY

a) Nothing in this disclaimer will limit or exclude any liability that may not be limited or excluded by applicable law.

b) Any information on this website is given within the scope of our expertise and is not a substitute for the consultation, diagnosis, and/or medical treatment of your doctor.

c) We expressly disclaim all responsibility and will have no liability for any damages, loss, injury, or liability whatsoever suffered by you or any third party because of your reliance on any information contained on our website. If you have any specific questions or concerns about any medical matter, you should consult your doctor as soon as possible. If you think you may be suffering from any medical condition, you should seek immediate medical attention from your doctor. You are strongly advised not to delay seeking medical advice, disregard medical advice or discontinue medical treatment because of the information on our website.

d) If we do not exercise a right or remedy fully or at a given time, we may still exercise it later. A waiver by us in respect of a breach of a provision of these terms and conditions of sale by you will not be deemed to be a waiver in respect of any other breach and the failure of us to enforce it at any time any of the provisions of the terms and conditions of sale will in no way be interpreted as a waiver of such provision.

e) You understand that products that we sell cannot be sold without a consultation and you have viewed the appropriate materials prior to purchase.

f) This website contains general information about health complaints and their management. The information is not advice and should not be treated as such. You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare providers.

g) We recommend you always seek medical assessment and diagnosis where appropriate. Serious injury and illness and longstanding conditions should never be treated without seeking expert advice. If you think you or a third party may be suffering from any medical condition you should seek immediate medical attention.

h) You should always seek medical advice in emergencies.

i) The Therapeutic Goods Administration has released guidelines in relation to homeopathic treatments requiring that all clients that use homeopathic treatments should:

"Use only as directed. If symptoms persist see your health care practitioner. This advice does not replace professional care. These products/these suggestions are for minor ailments only and are not suitable for the treatment of chronic serious or ongoing illness."

j) The Therapeutic Goods Administration requires us to be very clear that we do claim to treat any condition or illness. Any claims that we treat any health conditions are prohibited.

k) Subject to anything in these terms and conditions of sale, our warranty will not apply and we will not accept goods for return: (i) where the goods have not been stored or used in an appropriate manner; (ii) where the goods have been altered in any way; (iii) where the goods are not in their original condition and packaging; (iv) where you have failed to follow any instructions or guidelines provided by us or on the packaging; (v) if the goods have continued to be used after any defect becomes apparent or would have become apparent to a reasonably prudent user; or (vi) due to any accident or Force Majeure.

l) Product descriptions are for the sole purpose of identifying products. They do not constitute a warranty.

m) Health and wellness results vary depending on a persona’s health situation, the environment and other factors. Therefore, we do not make any representations or warranties as to results or outcomes (including, for example, cure of a particular disease or resolution of any symptom or condition etc.) as a result of using our Products and Services and/or following our advice or recommendations.

n) We are not liable for any indirect, consequential, or remote loss or damage; special, punitive, or exemplary damages, loss of profit, revenue, business opportunity, goodwill or reputation and any other special loss or damage.

o) Delivery of the Products to a carrier is deemed to be delivery of the Products to you. Risk in the Products transfer to you once we deliver the Products to the carrier.

p) Certain Products cannot be purchased without a consultation with us. Products that require a consultation are marked as such and, in those cases, we will not sell you any Product until you have had a consultation with us first. (based on Therapeutic Goods Administration guidelines).

3) FEES, SHIPPING AND PAYMENT TERMS

a) All orders placed are subject to our acceptance and product availability. A contract for sale is only formed once we accept your order.

b) Once an order is placed and payment is made for a Product, the shipping address for that Product cannot be changed. There are limited circumstances in which your order may be exempt from this which those decisions made be made at our sole discretion.

c) Subject to order availability, Products remain the property of us until you make full payment for that Product.

d) International delivery times are estimates only unless we expressly agree in writing that a time is guaranteed.

e) Orders placed with third party suppliers

i) We are not responsible for any orders placed with third party suppliers. If you purchase from third party suppliers, you agree to comply with any terms and conditions of sale of those parties and the applicable laws.

ii) The fees for our Products and Services are as set out on the website (if applicable) or otherwise provided by us in writing from time to time. All fees are quoted in Australian dollars. we reserve the right to change our fees at any time upon notice to you. If you are based outside of Australia, you are responsible for all customs and import taxes and duties imposed on your orders.

iii) Our payment terms vary, depending on the Products or Services that you buy. You agree to pay for the Products and Services in accordance with the relevant payment terms notified to you from time to time.

f) If there is an issue with our Product, you can notify us at the address or by the method set out in the Schedule. Please include:

i) Proof of purchase;

ii) Full details of the issue, and

iii) Any other relevant documentation reasonably requested by us. If Products need to be returned, you will pay the cost of transport and insurance of the products to and from us.

4) INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, as between you and us, we own all rights, titles and interests (including Intellectual Property Rights) in any information provided to you in the delivery of our Products and Services. Your use of our Products and Services, and your submission of personal information to us, including your health information, does not grant or transfer to you any rights in our Products or Services.

5) CONFIDENTIALITY

You also understand that certain Products and Services (for example e-books or other educational materials written by us) may contain information deemed as confidential by us and you agree to not disclose this information without our permission and written consent (which may be withheld in our absolute discretion). This limitation does not include sharing details of our Products and Services, recommendations or test results with your primary care physician or other relevant healthcare providers, which we recommend that you do.

6) FORCE MAJEURE

Neither Party will be liable to the other for any failure to perform its obligations under these terms and conditions of sale where such failure or delay is caused by events beyond its reasonable control, including epidemics, pandemic, quarantine, biological contamination, entry and exit restrictions, industrial disputes, strikes, lockouts, lockdowns, acts of god, acts or threats of terrorism or war (“Force Majeure”) provided such failure or delay could not have been prevented by reasonable precautions or could not have reasonably been circumvented by the non-performing Party by means of alternate sources, workarounds or by using its best endeavours. However, the foregoing does not apply if the Force Majeure event is caused by a breach of these terms and conditions of sale by the non-performing Party. If an event of Force Majeure occurs, we may suspend or terminate an order or booking by written notice to you.

7) OTHER POLICIES

A copy of our General terms & Conditions of can be found at General T & C's or by contacting us.

A copy of our Privacy Policy can be found at Privacy Policy or by contacting us.